WebCourse summary. EDN’s Customer Service Specialist Level 3 apprenticeship is aimed at mid-level managers. The programme focuses on developing a thorough understanding of your company, dealing with more complex customer enquiries, and sharing information with the wider team. This course takes a minimum of 15 months to complete. WebSep 15, 2024 · The Level 2 apprenticeship standard for the Customer Service Practitioner is designed for apprentices in customer service roles. Customer Service Practitioners …

Customer Service Apprenticeships (Level 2 & 3) Total People

WebCourse Summary The role of a customer service practitioner is to deliver high quality products and services to the customers of an organisation, delivered from the workplace, digitally, or external visits. WebBy completing this Level 2 Customer Service Practitioner apprenticeship, you will gain a qualification equivalent to five GCSEs at grades A-C. As part of the apprenticeship you will engage in off-the-job training, create a portfolio of evidence, and complete the End-Point Assessment. This apprenticeship qualification suits job roles such as ... how do you spell harmony in spanish

Customer Service Practitioners (L2) Pearson qualifications

WebApr 4, 2024 · Financial Services Customer Service Apprenticeship Level 2 What do we offer you? This apprenticeship is perfect for those looking to kick start a career in … WebThis is a level 2 apprenticeship standard that has a minimum duration of 12 months. The typical duration is 12 months. Apprentices will be placed in a customer service role and supported by a tutor to achieve the Customer Service Practitioner standards, as well as Level 1 maths and English qualifications. Assessment Plan WebNov 8, 2024 · The NVQ Certificate/Diploma in Customer Service is for anyone who works in a customer-facing role. You don't need any prior qualifications. For Levels 1 and 2, … phone theme apps